Bridging the digital divide: measuring digital literacy

Abstract

To promote digital transformation, equal emphasis needs to be allocated to digital skills development as is to infrastructure development. To ensure digital training programmes are adequately managed, a standardized data collection strategy is required to measure an internationally accepted Digital Literacy Index. This index must be defined by a dynamic definition of Digital Literacy responsive to the fluid needs of the digital economy. This requires the introduction of a G20 standard-setting body informing a nationally representative data collection strategy. Furthermore, the adopted standards which inform the data collection process must be cognizant of the evolving demands of employers