Abstract:
The Eastern Cape Department of Health commissioned the HSRC for a patient satisfaction survey (PSS) to assess patient perceptions, expectations and satisfaction. The aim was to conduct a PSS in three health districts. This was conducted as a descriptive study, and the clinic sample was purposive. A survey was utilised as an instruments to identify issues for quality improvement initiatives.
The data set contains 19401 cases with 96 variables.
Reference:
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