Service delivery perceptions during Mandela rule, 1994-1999

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Khosa, M.M. (2000) Service delivery perceptions during Mandela rule, 1994-1999. In: Rule, S.P. (ed).Public opinion on national priority issues. Pretoria: Human Sciences Research Council. 19-24. http://hdl.handle.net/20.500.11910/8334 http://hdl.handle.net/20.500.11910/8334

http://hdl.handle.net/20.500.11910/8334
 
Abstract:
The aim in this section of the report is to analyse perceptions of infrastructure and service delivery since 1994 by comparing two Human Sciences Research Council (HSRC) surveys of public attitudes, conducted between December 1998 and November 1999. Questions addressed are to what extent are services provided improving or worsening? Who are the beneficiaries of these services and where do they live? Before providing analysis of service delivery perceptions, the public's perceptions of what government should focus on is discussed, so are the importance of services at local area.
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If you would like to obtain a copy of this Research Output, please contact the Research Outputs curators at researchoutputs@hsrc.ac.za

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25 Aug 2015
 
SERVICE INDUSTRIES
PUBLIC SERVICES SECTOR
INFRASTRUCTURE DELIVERY
PUBLIC OPINION
 
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