Municipal Innovation Maturity Index: towards a digital platform: refining and aligning MIMI

Abstract

The Municipal Innovation Maturity Index (MIMI) is a tool for assessing the capabilities of municipalities to innovate, or support innovation, for improved municipal services, products, and processes. The MIMI is a self-reflective tool which captures perspectives on the individual and organisational outlook, behaviour, capabilities of municipalities to learn, share and implement new and improved service delivery solutions. This report outlines two areas of refinement and alignment as delineated in work packages (WP) one and two of the MIMI phase two project, i.e. WP1: MIMI Refinement & Improvement to identify gaps and outline recommendations for improving and refining the existing version of MIMI WP2: Alignment with Existing Instruments to assess other existing innovation tools and understand the relationship with other tools, and areas for refinement