How do researchers and public officials co-navigate e-participation implementation?: an action-research experience with South African municipalities

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Ayodele, O., Plantinga, P., Sanchez-Betancourt, D., Dlamini, S. & Dlamini, N. (2025) How do researchers and public officials co-navigate e-participation implementation?: an action-research experience with South African municipalities. Systems. 13(2):1-26.

http://hdl.handle.net/20.500.11910/24060
 
Abstract:
Our findings highlight the importance of building socio-technical agency of front-line public participation officials, exploring malleable technologies that are flexible to adaptation, facilitating peer-learning amongst officials on what works in similar contexts, and having a system view within and across pilots.
Reference:
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13 Mar 2025
 
PUBLIC PARTICIPATION
GLOBAL SOUTH
RESEARCH WORKERS
PARTICIPATORY RESEARCH
 
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