Are you being served?: perceptions of service delivery

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dc.date.accessioned 2012-11-13 en
dc.date.accessioned 2024-11-28T20:10:46Z
dc.date.available 2024-11-28T20:10:46Z
dc.date.issued 2015-08-25 en
dc.identifier.uri http://www.hsrc.ac.za/en/review/september-2012/Are-you-being-served-perceptions-of-service-delivery en
dc.identifier.uri http://hdl.handle.net/20.500.11910/3229
dc.description.abstract As the third decade of democracy in our country draws near, issues of service delivery continue to be vigorously discussed and debated in the media, among policymakers and in communities alike. In this article, Hangwelani Hope Magidmisha, Ben Roberts, Steven Gordon and Jarè Struwig examine satisfaction with government provided services over the last decade, profile socio-demographic differences in such perceptions, and explore the relationship between service delivery attitudes and measures of political support and action. en
dc.format.medium Intranet en
dc.subject SERVICE INDUSTRIES en
dc.title Are you being served?: perceptions of service delivery en
dc.type Journal Article en
dc.description.version N en
dc.ProjectNumber TAAMAA en
dc.Volume 10(3) en
dc.BudgetYear 2012/13 en
dc.ResearchGroup Service Delivery, Democracy and Governance en
dc.SourceTitle HSRC Review en
dc.ArchiveNumber 7450 en
dc.PageNumber 7-9 en
dc.outputnumber 6102 en
dc.bibliographictitle Magidimisha, H.H., Roberts, B., Gordon, S. & Struwig, J. (2012) Are you being served?: perceptions of service delivery. HSRC Review. 10(3):7-9. http://hdl.handle.net/20.500.11910/3229 http://hdl.handle.net/20.500.11910/3229 en
dc.publicationyear 2012 en
dc.contributor.author1 Magidimisha, H.H. en
dc.contributor.author2 Roberts, B. en
dc.contributor.author3 Gordon, S. en
dc.contributor.author4 Struwig, J. en


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