The use of EUROPEP in South Africa: an internationally standardised instrument to evaluate general practice

Help | Contact us

Peltzer, K., Phaswana-Mafuya, N. & Davids, A. (2010) The use of EUROPEP in South Africa: an internationally standardised instrument to evaluate general practice. Journal of Psychology in Africa. 20(1):113-116. http://hdl.handle.net/20.500.11910/4207 http://hdl.handle.net/20.500.11910/4207

http://hdl.handle.net/20.500.11910/4207
 
Abstract:
The study examined the psychometric properties of the South African (isiXhosa) version of the European Task Force for Patient Evaluation of General Practice (EUROPEP) instrument. A total of 19,136 patients who visited 266 primary care practices in three districts in the Eastern Cape of South Africa completed the EUROPEP, a measure of patient satisfaction with care. The data were analyzed for reliability and construct validity. Exploratory factor analysis yielded three different sub-dimensions: medical technical content of care, patient-provider communication, and practice organisation. The reliability of the items and of the different sub-scales was high. The EUROPEP instrument can be a valuable instrument in assessing patients' evaluations of primary health care in South Africa.
Reference:
If you would like to obtain a copy of this Research Output, please contact the Research Outputs curators at researchoutputs@hsrc.ac.za

Attribution-NonCommercial
CC BY-NC

This license lets others remix, adapt, and build upon your work non-commercially, and although their new works must also acknowledge you and be non-commercial, they don’t have to license their derivative works on the same terms.
 
25 Aug 2015
 
EUROPEP
EVALUATION STUDY
PATIENTS
MEDICAL PRACTITIONERS
 
Show full item record
 
 

This item appears in the following Collection(s)