Tax compliance and services offered by the South African Revenue Service (SARS): SARS - focus group report

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dc.date.accessioned 2009-09-22 en
dc.date.accessioned 2021-08-30T08:15:13Z
dc.date.available 2021-08-30T08:15:13Z
dc.date.issued 2015-08-25 en
dc.identifier.uri http://hdl.handle.net/20.500.11910/4667
dc.description Commissioned by the South African Revenue Service (SARS), Pretoria, April en
dc.description.abstract In its quest to accomplish its mandate; fulfil its strategic goals and in its effort to achieve improved service delivery (focusing on compliance, enforcement and education), SARS commissioned the Human Sciences Research Council (HSRC) to conduct a study on their behalf. The study is intended to establish the perceptions, attitudes and behaviour of taxpayers in respect of tax compliance and of the services rendered by SARS with the following specific objectives: To measure and assess the public's culture, climate and level of compliance To determine attitudes and behaviour towards compliance To measure an understanding of the relationship between economic performance and tax compliance To measure understanding of the relationship between tax revenue and government social investment (such as education, health, housing, and infrastructure) To assess the accessibility and visibility of SARS The study is being conducted in two phases, viz., the first phase with a qualitative focus and the forthcoming second phase, which is a quantitative survey. This report focuses on the result of the first phase of the study, based on the Focus Group Discussions conducted across the country among six groups with different socio-economic backgrounds. en
dc.format.medium Intranet en
dc.subject SOUTH AFRICAN REVENUE SERVICE (SARS) en
dc.subject SERVICE DELIVERY en
dc.title Tax compliance and services offered by the South African Revenue Service (SARS): SARS - focus group report en
dc.type Research report-client en
dc.BudgetYear 2005/06 en
dc.ResearchGroup Knowledge Systems en
dc.ArchiveNumber 6005 en
dc.URL http://ktree.hsrc.ac.za/doc_read_all.php?docid=10994 en
dc.outputnumber 4586 en
dc.bibliographictitle Sedumedi, S., Davids, Y.D., Kivilu, J.M., Langa, Z. & Rule, S. (2005) Tax compliance and services offered by the South African Revenue Service (SARS): SARS - focus group report. (Commissioned by the South African Revenue Service (SARS), Pretoria, April). http://hdl.handle.net/20.500.11910/4667 en
dc.publicationyear 2005 en
dc.contributor.author1 Sedumedi, S. en
dc.contributor.author2 Davids, Y.D. en
dc.contributor.author3 Kivilu, J.M. en
dc.contributor.author4 Langa, Z. en
dc.contributor.author5 Rule, S. en


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