Empowerment through service delivery

Abstract

The primary aim in this book is to critically appraise the challenges facing infrastructure and service delivery in South Africa. The secondary aim is to assess, evaluate, and analyse perceptions of infrastructure and service delivery since 1994. An array of case studies drawn from various provinces and diverse rural and urban settings is presented. The analysis of infrastructure and service delivery in this book goes beyond just providing statistics. The book brings together both qualitative and quantitative analyses covering various sectors such as water, electricity, transport, education, health, human resources and local economic development.