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AI technologies for responsive local government in South Africa

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dc.date.accessioned 2020-03-11T09:15:09Z
dc.date.available 2020-03-11T09:15:09Z
dc.date.issued 2020-03-11 en
dc.identifier.uri http://hdl.handle.net/20.500.11910/15173
dc.description.abstract In 2018, South Africa's Department of Cooperative Governance and Traditional Affairs (CoGTA) partnered with a private company to launch GovChat, an online citizen engagement application designed to promote responsive and accountable local government through the development of an accessible platform for direct messaging between citizens and their local government councillors. The planned pipeline for GovChat includes the integration of artificial intelligence (AI) technologies to boost effectiveness and efficiency. GovChat is one of several applications exploring the use of AI to enhance citizen engagement with local government in South Africa. en
dc.format.medium Print en
dc.publisher Association for Progressive Communications (APC) en
dc.subject INCLUSIVE DEVELOPMENT en
dc.subject ECONOMIC GROWTH en
dc.subject LOCAL GOVERNMENT en
dc.subject ARTIFICIAL INTELLIGENCE (AI) en
dc.title AI technologies for responsive local government in South Africa en
dc.type Chapter in Monograph en
dc.description.version Y en
dc.ProjectNumber N/A en
dc.BudgetYear 2019/20 en
dc.ResearchGroup Research Use and Impact Assessment en
dc.SourceTitle Artificial intelligence: human rights, social justice and development en
dc.SourceTitle.CorporateAuthor Global Information Society Watch en
dc.PlaceOfPublication New York en
dc.ArchiveNumber 11222 en
dc.PageNumber 215-220 en
dc.outputnumber 10337 en
dc.bibliographictitle Plantinga, P., Adams, R. & Parker, S. (2019) AI technologies for responsive local government in South Africa. In: Global Information Society Watch <i>Artificial intelligence: human rights, social justice and development</i>. New York: Association for Progressive Communications (APC). 215-220. en
dc.publicationyear 2019 en
dc.contributor.author1 Plantinga, P. en
dc.contributor.author2 Adams, R. en
dc.contributor.author3 Parker, S. en


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