Abstract:
The manual consists of five sections.
Section A: Background to the study: provides a summary of key aspects of the study that you need to know.
Section B: The electronic capturing tool: provides a detailed breakdown of the electronic interview by linking this with the electronic capturing tool. It provides a visual of each capturing TAB (or sheet), an explanation of what is on the TAB as well as tips on ways in which the information can be gathered.
Section C: Glossary
Section D: Email letter sent to scientists: provides the text of an email letter sent to scientists at MRC, the first science council with which you will begin the survey. An adaptation of this letter will be used at the other science councils.
Section E: Copy of the consent form: provides the text of the consent form for conducting the telephonic interviews with individual scientists. The consent form accompanied the letter which informed the scientists of the imminent survey.
Reference:
Training manual for training of 10 call centre agents on the use of the CATI tool
If you would like to obtain a copy of this Research Output, please contact the Research Outputs curators at researchoutputs@hsrc.ac.za
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